Return & Exchange Policy
At Jasmine Jewellery, your satisfaction means everything to us.
We carefully inspect every piece before it reaches you. If for any reason you are not completely satisfied with your purchase, we are here to help.
Returns & Exchanges
Items may be returned or exchanged within 14 days of receiving your order, provided that:
- The item is unworn and unused.
- The item is in its original condition.
- All original packaging, tags, and accessories are included.
- Proof of purchase is provided.
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned or exchanged:
- Custom-made or personalized jewelry.
- Items purchased during clearance or special promotions.
- Gift cards.